Environmental Programs Project Specialist

Essential Duties: Serves as the specialist to the supervisor or manager of projects, programs or initiatives. Provides administrative support, schedule meetings and ensure deadlines are met. Performs data entry, transcribing and correspondence preparation services. Obtains and processes documents from both internal and external customers and clients. Greets and directs customers to the appropriate parties. Provides high quality service to both internal and external customers and clients. Assists in creating schedules, timelines and maintain project budgets. Provides information to customers regarding CDPH's programs and services. Responds to phone and electronic inquiries from the public and provides verbal and printed information to customers regarding CDPH's programs and services. Forwards customers and other professionals to appropriate staff for more detailed discussions about CDPH's programs and services. Assists with the issuance and distribution of licenses & permits. Uses appropriate filing systems and database(s) to create and/or maintain physical and electronic records. Organizes and purges records per the local record retention rules. Contacts customers when necessary to obtain and/or verify information needed for CDPH's programs and services. Orders and maintains inventory of office supplies and equipment. Accepts, logs, sorts and delivers incoming mail and parcels to appropriate parties. Arranges for outgoing mail and parcel pickup by mail/shipping companies. Assists in providing reports, presentations, communications and correspondence as required. Performs other duties as required. Level of Supervision: No supervision responsibilities. May temporarily report to other Supervisors on projects and/or initiatives as needed. Engagement: Represents CDPH at community events, as appropriate. Fosters a culture of engagement within the organization by assisting in planning and executing work activities and practices that promote camaraderie and growth. Participates in scheduled conference calls, trainings and meetings as appropriate. The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do. The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.