Restaurant General Manager
zaxbysCharlotte, NC
Restaurant General Manager
Occupations
Food Service ManagersFirst-Line Supervisors of Food Preparation and Serving WorkersGeneral and Operations ManagersAbout the role
Zaxby's is seeking a General Manager to lead daily operations at our fast-casual restaurant. Are you the right applicant for this opportunity Find out by reading through the role overview below. You will oversee team leadership, guest service, food quality, and restaurant profitability. Responsibilities include hiring, training, and scheduling staff; managing inventory, food safety, and cleanliness; and ensuring a welcoming, efficient experience for every guest. You will monitor sales, control labor and food costs, and execute Zaxby's brand standards. The ideal candidate brings strong restaurant or retail leadership, excellent communication, and a passion for Southern hospitality, team development, and community engagement. Oversee daily restaurant operations to meet quality, service, and cleanliness standards Hire, train, schedule, and develop team members and shift leaders Lead and coach staff to deliver excellent guest service and Southern hospitality Manage inventory, ordering, and product rotation to control food costs and waste Ensure compliance with food safety, sanitation, and health department regulations Monitor sales, labor, and operating expenses to achieve profitability goals Handle guest feedback and resolve service issues promptly and professionally Execute Zaxby's brand standards in food prep, speed of service, and presentation Maintain accurate cash handling, deposits, and basic financial reporting Foster a positive, team-oriented culture focused on growth and community involvement Restaurant operations management Staff supervision and training xevrcyc Customer service management Food safety and sanitation Inventory management Scheduling and labor management Cash handling and basic P&L Conflict resolution Time management Point-of-sale (POS) systems Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Food safety certification (e.g., ServSafe Manager) preferred Previous restaurant or retail management experience Knowledge of food safety and sanitation regulations Basic understanding of P&L, budgeting, and cost control
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JOB OVERVIEW
Experience level
Mid
Location
Charlotte, NC
Occupation
Food Service Managers
Industry
Full-Service Restaurants
Posted
yesterday
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