Salesforce Functional Architect Manager - Insurance
accentureAkron, OH
Salesforce Functional Architect Manager - Insurance
accentureAkron, OH
today
Occupations
Computer and Information Systems ManagersComputer Systems Engineers/ArchitectsComputer Systems AnalystsIndustries
Computer Systems Design ServicesCustom Computer Programming ServicesAll Other Insurance Related ActivitiesAbout the role
Overview:
In this role you translate strategic Salesforce designs into deliverable solutions for Insurance programs. You will own solution design documents, guide technical workstreams, and ensure architectural integrity across the program lifecycle. You’ll work with Salesforce Data 360, Agentforce and FS CRM, tackling complex, multi-stream programs with distributed teams. You will lead junior teammates and pursue Salesforce certifications to strengthen the practice. This is a opportunity to shape insurance solutions at scale and contribute to Accenture’s AI-enabled reinvention mission. Compensation / Benefits medical dental vision life long-term disability 401(k)
Responsibilities:
Support end-to-end solution design across workstreams, updating SDDs and data flow diagrams Own technical design and build for Agentforce use cases within Insurance programs Design and implement integrations between Data Cloud, CRM, external data sources, and Agentforce; evaluate middleware options Bridge functional requirements and technical delivery; align architects, developers, and stakeholders Lead design sessions, code reviews, deployment governance, and manage risks and cross-workstream dependencies Mentor technical leads and set technical standards across the team Pursue Salesforce certifications relevant to the SA path and contribute reusable assets Contribute to pre-sale activities, including estimation, scoping, staffing, and RFP architecture sections Contribute to accelerators, methodology assets, and AI use-case patterns for Insurance
Key requirements:
Salesforce delivery experience (5+ years) Agile/hybrid/Scrum delivery experience (3+ years) Experience supporting Insurance clients (3+ years) Bachelor’s degree or equivalent (12+ years of work experience)
Bonus:
Salesforce certifications related to SA path and FSC familiarity Bonus: Experience with integration tools (REST/SOAP, MuleSoft) and AI tools such as Salesforce Einstein or Agentforce Team leadership and mentoring Strong communication and stakeholder management Ability to simplify complex problems and drive decisions Salesforce Data 360 Agentforce FS CRM
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JOB OVERVIEW
Experience level
Manager
Location
Akron, OH
Occupation
Computer and Information Systems Managers
Industry
Computer Systems Design Services
Posted
today
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