Senior IT Deployment Technician

Job Description: We are seeking Senior IT Technicians for a high-impact, 26-week Windows 11 Enterprise Migration project. This role requires a "white-glove" approach to technical support, combining advanced imaging skills with excellent user-facing professionalism. The Technician shall execute the migration of endpoints to Windows 11, following the established desk-side pickup and return model. This includes performing manual backups, initiating SCCM imaging sequences, and conducting final post-image validation. The Expectations Full Lifecycle Migration : Responsible for the end-to-end upgrade process, including hardware pickup, manual data backups, and return-to-service. Advanced Build Management : Beyond standard imaging, you will manually install and configure specialized software for complex workstations. System Validation : Perform post-imaging checks to ensure all drivers, BIOS firmware, and network connectivity (Wi‐Fi/LAN) are fully functional. Quality Standards : Maintain a high "first-pass" success rate and ensure all deployment checklists are documented accurately.

Requirements: Technical Proficiency : Deep experience with Windows 11 migrations and SCCM -driven imaging. Hardware Knowledge : Expert-level familiarity with enterprise-grade laptops, desktops, and workstations. Data Integrity : Ability to perform manual user data backups to network shares and verify cloud synchronization (OneDrive). Operational Agility : Ability to work in a fast-paced environment and meet strict project milestones. Federal Clearance : Must be able to pass a rigorous background check for secure facility badging and proximity card issuance. Mobility : Must have reliable transportation for travel between regional facilities. Flexibility : Ability to work standard business hours with occasional night shifts for specialty secure areas. Additional Qualities Prestigious Experience: Work within high-security, restricted-access environments that are central to the region's infrastructure. Technical Skill Building: Master enterprise-level imaging using SCCM and Service Now. Complex Problem Solving: 60% of the environment involves specialized software builds, offering more than just "standard" imaging work. Career Foundation: Passing the rigorous background check and badging process for this project is a "gold star" on any IT resume. Predictable Schedule: Work primarily during standard business hours with a clear project roadmap.