Entry-Level Operations Representative

Key Responsibilities: Freight Operations & Execution Jump into the action by coordinating and executing shipments from pickup through delivery Keep your finger on the pulse-monitor load progress and share updates, flag delays, or tackle issues head-on Be the problem-solver who resolves service hiccups quickly and professionally Systems & Process Management Get hands-on with load details in our internal systems (including Transport Pro) Keep everything crystal clear across customer portals and tracking tools-accuracy is your superpower Stay organized by ensuring all shipment documentation is complete and ready to go Communication & Collaboration Be the connector! Communicate with carriers, drivers, and internal teams to keep everything running smoothly Team up with Carrier Sales and Account Management to support customer needs and celebrate wins together Keep everyone in the loop with timely, clear updates that keep stakeholders informed and confident Carrier Sales Exposure & Development Level up your skills by learning how to bid on spot freight and mastering market pricing strategies Get involved in sourcing and vetting carriers to cover loads-build your network while you work Dive into the exciting world of rate negotiation and carrier relationship management Expand your freight knowledge by exploring lanes, capacity trends, and market dynamics

Qualifications: High school diploma or equivalent required; associate's degree preferred (bonus points if you've got one!) Sharp eye for detail-you catch what others miss and love keeping things organized Multitasking ninja who thrives when juggling multiple priorities in a fast-paced environment Communication superstar with excellent written and verbal skills (we're talking clear, confident, and compelling) Google Suite proficiency-you know your way around Docs, Sheets, and Gmail like a pro Solid work ethic, rock-solid dependability, and a genuine team-player attitude that makes collaboration fun

Additional Information: This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.