Mobile Device Engineer
virtual vocationsNew York, NY
Mobile Device Engineer
virtual vocationsNew York, NY
3 days ago
Occupations
Network and Computer Systems AdministratorsComputer Systems Engineers/ArchitectsComputer Network Support SpecialistsIndustries
Computer Systems Design ServicesCustom Computer Programming ServicesOther Computer Related ServicesAbout the role
Supporting and maintaining smartphone and tablet-based solutions, the full-time hybrid Mobile Device Engineer will manage end-user devices using Microsoft Intune and Workspace One, perform troubleshooting, and create documentation for configurations and support procedures.
Key responsibilities:
Manage end-user devices by defining and assigning device policies, importing software packages, and generating device reports
Perform 2nd and 3rd-level troubleshooting for device provisioning and software deployment issues, while coordinating with level-1 support groups
Create documentation for configurations and support procedures, and conduct iOS Beta and General Release testingRequired qualificationsMinimum of five years of experience in a technical support role, such as technical support engineer or IT help desk technician
Deep knowledge of Apple's ecosystem, including iOS troubleshooting and maintenance, and experience with Mobile Device Management systems like Intune and Workspace One
Experience creating custom iOS/Mac Mobile configuration payloads and provisioning iOS devices at scale
Understanding of iOS Enterprise Developer Account Management and experience with remotely troubleshooting connectivity issues
Ability to work collaboratively and independently in a secure environment, managing multiple tasks and deadlines
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JOB OVERVIEW
Experience level
Senior
Location
New York, NY
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
3 days ago
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