Central Reservations (PBX Operator)
rwcatskillsBrooklyn, NY
Central Reservations (PBX Operator)
rwcatskillsBrooklyn, NY
today
Occupations
Reservation and Transportation Ticket Agents and Travel ClerksHotel, Motel, and Resort Desk ClerksConciergesIndustries
Hotels (except Casino Hotels) and MotelsCasino HotelsTelemarketing Bureaus and Other Contact CentersAbout the role
The Central Reservations/PBX Agent is responsible for providing superior guest service via the phone, on screen chat, radio or other electronic means. Answers and processes all incoming communications internal, external or electronic. Facilitates, processes, creates, modifies or cancels reservations for hotel or multiple hotels, limousine, restaurants, butler services, hotel housekeeping, hotel engineering, concert tickets and special casino events or concerts on or off property.
Experience:
Previous experience of at least on year in Contact Center, Marketing, Special Event, Hotel Operations, Box Office or related guest service field preferred.
Knowledge:
High School diploma or equivalent
Equal Opportunity Employer:
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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JOB OVERVIEW
Experience level
Junior
Location
Brooklyn, NY
Occupation
Reservation and Transportation Ticket Agents and Travel Clerks
Industry
Hotels (except Casino Hotels) and Motels
Posted
today
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