Healthcare QA Specialist - Patient Care (Onsite Tempe)

Amazon One Medical is seeking a Quality Assurance Specialist for our on-site Customer Care Center in Tempe, AZ. The role focuses on auditing calls using C-I-CARE, delivering constructive feedback, and collaborating with team leads to improve patient experiences. The position requires 1+ year in QA in healthcare or customer service, strong communication skills, and readiness to support 24/7 operations. In-person, full-time hours with opportunities to influence care quality.