Quality Control Lead - IT Service Quality & CSI
cricket wirelessChantilly, VA
Quality Control Lead - IT Service Quality & CSI
cricket wirelessChantilly, VA
3 days ago
Occupations
Quality Control Systems ManagersQuality Control AnalystsComputer and Information Systems ManagersIndustries
Computer Facilities Management ServicesComputer Systems Design ServicesTelemarketing Bureaus and Other Contact CentersAbout the role
AT&T Global Public Sector in Chantilly, VA seeks a Quality Control Lead to ensure ITSM process compliance, audit readiness, and continual service improvement across enterprise IT operations. You translate operational data into actionable insights, drive corrective actions, and enable sustained quality reporting with senior leadership.
This role emphasizes strong analytical skills, dashboards and executive reporting, and the ability to work with service owners, project management, and engineering
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JOB OVERVIEW
Experience level
Manager
Location
Chantilly, VA
Occupation
Quality Control Systems Managers
Industry
Computer Facilities Management Services
Posted
3 days ago
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