Director, Customer & Product Ops — Remote AI-Driven Support
torsap thai kitchenNewark, CA
Director, Customer & Product Ops — Remote AI-Driven Support
torsap thai kitchenNewark, CA
yesterday
Occupations
Insurance Claims and Policy Processing ClerksCustomer Service RepresentativesInsurance Sales AgentsIndustries
All Other Insurance Related ActivitiesDirect Health and Medical Insurance CarriersPharmacy Benefit Management and Other Third Party Administration of Insurance and Pension FundsAbout the role
Experian Health is seeking a Director of Customer and Product Operations Support for the Claims Source product in a role that oversees advanced technical support, client satisfaction, and process optimization.
You will guide automation, AI-enabled enhancements, and mentor a team of specialists to deliver high-quality support, while collaborating with clients and internal teams to promote product effectiveness.
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JOB OVERVIEW
Experience level
Lead
Location
Newark, CA
Occupation
Insurance Claims and Policy Processing Clerks
Industry
All Other Insurance Related Activities
Posted
yesterday
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