In-Person Automotive Mystery Shopper

What You’ll Do: Visit the dealership’s Service Department in person Experience the service process as a typical customer Evaluate communication, customer service, professionalism, and overall experience Observe how the service team handles the customer journey from start to finish Complete a detailed evaluation following the visit

What We’re Looking For: Strong attention to detail Professional and comfortable interacting with dealership staff Excellent communication skills Able to provide honest, objective feedback Reliable and able to complete the assignment as scheduled Previous automotive or customer service experience is a plus, but not required Important: This is a mystery shopping assignment, and participants must be able to evaluate the experience objectively without revealing the purpose of the visit. If you’re observant, dependable, and interested in helping evaluate and improve the customer experience, apply today!