Analyst -Telecom

Job Description: Telco Analyst /Engagement Agent Must Have Technical/Functional Skills Customers reach out, Data entry, AT&T Catch product introduction, Chanel Sales Team Interaction Roles & Responsibilities Responsibilities Manage client relationships and communications Resolve issues and escape risks Monitor engagement performance and outcomes Ensure compliance with organizational standards and SLO benchmarks Education Bachelor, Business Administration in Finance & Economics TCS Employee Benefits Summary Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.