Supervisor Patient Access Operations, WCI Business Clinic Office, FT, 9:00A - 5:30P

Additional Qualifications: Associate's Degree in Healthcare required with a minimum of 3 years in a Supervisory and/or Lead capacity, preferably in Patient Access, with extensive knowledge of insurance benefits, collections, authorizations/pre-certifications. In lieu of an Associate's Degree, a minimum of 4 years' supervisory and/or lead experience in Patient Access or healthcare setting with extensive knowledge of insurance benefits, collections, authorizations/pre-certifications is required. Certified Healthcare Access Associate (CHAA) preferred. Excellent interpersonal, communication (verbal & written), and customer service skills required. Strong critical thinking, problem solving, and analytical skills. Able to understand and implement performance improvement (collect data, analyze data, identify processes, and implement process change). Ability to multi-task work assignments in a high volume, fast-paced stressful environment. Proficient using all Patient Access applications and Microsoft Office products. Knowledge of medical necessity compliance guidelines, ICD-10 and CPT code structure. Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc. Bilingual English, Spanish/Creole preferred.

Minimum Required Experience: 3 YearsNon-Clinical and Administrative MiamiBaptist Health Herbert Wertheim Cancer Institute Full-time Ongoing EOE, including disability/vets