Fares Support Specialist - Hybrid Call Center
linq global groupQuincy, MA
Fares Support Specialist - Hybrid Call Center
linq global groupQuincy, MA
yesterday
Occupations
Customer Service RepresentativesReservation and Transportation Ticket Agents and Travel ClerksQuality Control AnalystsIndustries
Mixed Mode Transit SystemsBus and Other Motor Vehicle Transit SystemsTelemarketing Bureaus and Other Contact CentersAbout the role
LinQ Global Group seeks a Fares Call Center Representative in Quincy, MA, on a 6-month contract with potential extension. Flexible/hybrid work arrangements are available. You will handle fare-related inquiries via multiple channels, resolve issues using CAT and MBTA IRIS/HEAT systems, and contribute to timely customer resolutions. The role requires strong English and Spanish communication, prior call center experience, and proficiency with standard office software.
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JOB OVERVIEW
Experience level
Junior
Location
Quincy, MA
Occupation
Customer Service Representatives
Industry
Mixed Mode Transit Systems
Posted
yesterday
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