Doorman & Concierge
pbs facility serviceNew York, NY
Doorman & Concierge
APPLY NOW (opens in a new tab)About the role
Doorman And Concierge
Location: Midtown Manhattan
Job Type:
Full TimeAbout The RoleThe Doorman and Concierge at PBS Facility Service provide a high standard of hospitality, access control, and resident support for luxury residential buildings. This role creates a welcoming atmosphere, assists residents and guests, and ensures the lobby operates smoothly and professionally at all times. The ideal candidate is polished, reliable, and service oriented.
What You Will Do:
- Greet residents and guests with courtesy, professionalism, and attentiveness.
- Maintain a welcoming lobby environment that reflects PBS service standards.
- Assist with resident inquiries, directions, amenity information, transportation requests, and daily needs.
- Uphold the PBS tone guide for consistent, high quality customer service.
- Monitor building entrances and verify all visitors, guests, and vendors.
- Maintain accurate sign in procedures and follow building access protocols.
- Ensure only authorized individuals enter the building.
- Remain alert and report any suspicious activity or safety concerns immediately.
- Support emergency response actions by following PBS protocols and building rules.
- Maintain a clean, organized, and presentable lobby throughout the shift.
- Coordinate with building management, superintendent, and PBS supervisors for resident needs or concerns.
- Communicate service issues, incidents, or building updates through shift notes and reports.
- Address resident concerns in a polite and solution focused manner.
- Escalate matters that require management attention.
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JOB OVERVIEW
Experience level
Junior
Location
New York, NY
Occupation
Concierges
Industry
Facilities Support Services
Posted
10 days ago
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