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About the role

Position Overview: We are seeking a dependable and service-orientedCustomer Service & Reservations Associateto support client inquiries and assist with reservation coordination. This role focuses on delivering timely support, managing requests, and ensuring all details are handled accurately to create a smooth and positive client experience. This is a fully remote position ideal for individuals who are organized, responsive, and comfortable working in a client-focused environment.
Key Responsibilities: Respond to client inquiries related to services, scheduling, and reservations Assist with coordinating reservation details based on client needs and preferences Provide clear updates, confirmations, and follow-ups Maintain accurate records of client interactions and reservation details Monitor timelines to ensure all requests are completed efficiently Support a consistent and high-quality client experience QualificationsStrong communication and customer service skills Excellent organizational and time management abilities Ability to work independently in a remote environment Detail-oriented with strong follow-through Comfortable using email, online platforms, and scheduling tools What We OfferFlexible remote work environment Structured onboarding and ongoing support Opportunities for growth and advancement based on performance Supportive and collaborative team environment $45,000 - $70,000 a year Work EnvironmentThis is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace.

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JOB OVERVIEW

Salary

$45,000 - $70,000 per year

Experience level

Junior

Location

Hyattsville, MD

Occupation

Customer Service Representatives

Industry

All Other Travel Arrangement and Reservation Services

Posted

today

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