Retail Assistant Manager

GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) - Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers - Evaluates the efficiency and productivity of team members in creating positive customer experiences - If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction - Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment - Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered - Provides training and development of team members on assigned shifts by monitoring goals and providing feedback - Interviews job applicants, complies with all...