Heavy Equipment Field Service Technician

Ditch Witch West is seeking a Heavy Equipment Field Technician/Mechanic to diagnose, repair, and maintain Ditch Witch trenchers, drills, and underground construction equipment at customer sites. This role handles hydraulic, electrical, and mechanical troubleshooting, performs preventive maintenance, and completes field service calls using company service vehicles. You’ll collaborate with the shop and parts teams, provide customer-focused support, document work clearly, and follow strict safety standards. Enjoy technical training, growth opportunities, and a stable career supporting key utility and infrastructure projects. Diagnose and repair hydraulic, electrical, and mechanical issues on Ditch Witch equipment in the field Perform scheduled preventive maintenance on trenchers, drills, and related machinery Respond to on-site service calls using a company service vehicle Use diagnostic tools, software, and technical manuals to troubleshoot faults Work closely with parts and shop teams to coordinate repairs and parts orders Document all work performed, parts used, and time spent in service systems Communicate effectively with customers on repair status, findings, and safe operation Follow all company and OSHA safety standards on customer sites and in the field Support commissioning, setup, and operator training on new or rental equipment Participate in ongoing technical and OEM training to maintain product expertise Hydraulic systems diagnostics and repair Diesel engine repair Electrical and electronic troubleshooting Reading equipment schematics Mobile field service and diagnostics Welding and fabrication basics Use of diagnostic software and tools Preventive maintenance on heavy equipment Customer service and communication Safety procedures and OSHA compliance Medical Insurance Dental Insurance Vision Insurance 401k ASE Medium/Heavy Truck Certification OEM equipment training (Ditch Witch or similar) CDL Class B (preferred) OSHA 10 certification Hydraulics and electrical diagnostics training