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About the role

Building and owning the fraud function end to end, the full-time remote Director of Fraud will manage the fraud lifecycle, lead investigations, and direct responses across consumer, merchant, and payments fraud cases.
Key responsibilities: Own the fraud lifecycle by overseeing intake, investigation, classification, response, and escalation of fraud cases Make decisions on routine fraud cases and present contested cases to the executive team with recommendations Direct responses to confirmed cases, including merchant communication, fund recovery, and law enforcement referrals
Required qualifications: 10+ years of experience in fraud with hands-on investigation experience Experience in at least two areas: consumer identity fraud, merchant fraud, or payments/chargeback fraud Proven ability to influence teams without direct authority based on findings Proficiency in data analysis, including SQL and dashboard creation Experience in building a fraud function or case management process is a strong plus

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JOB OVERVIEW

Experience level

Manager

Location

Denver, CO

Occupation

Fraud Examiners, Investigators and Analysts

Industry

Investigation and Personal Background Check Services

Posted

today

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