ServiceNow Developer

Location: Washington, DC (Hybrid 2-3 days onsite weekly)

Company: Big Impact Tech (BIT)

Clearance Required: Active Secret About Big Impact Tech Big Impact Tech (BIT) is a Small Business providing IT and business management consulting to federal and commercial clients. We deliver mission-focused solutions in data, cloud, cybersecurity, and program management.

Responsibilities: • Understand all technical aspects of the Service Now implementation including process and solution integration, workflow design and configuration, integration components (SSO, LDAP, etc.) and reporting• Provide support for Service Now by troubleshooting a variety of difficult software problems, implementing bug fixes and performing root cause analysis• Perform basic no- to low- code configuration of Service Now such as catalog items, workflows, form views, choice lists, dashboards, portal, etc.

Required Qualifications: • At least two years of experience with Service Now development, including core ITSM tables, Glide, scripting, UI actions, scheduled jobs, business rules, client scripts, data imports, custom apps, and a development method• -At least three years of experience with Web development, including Web Services, X-HTML, CSS3, SQL, XML, jQuery or Angular• At least three years of experience in one or more of the following back-end technologies: Java Script, PHP,.NET, Java, or Cold Fusion integrations in Service Now• Demonstrated ability delivering core applications such as Incident, Problem, Change, Service Catalog, and CMDB• Demonstrated experience with Service Now APIs and integration• Demonstrated experience developing solutions consistent with architectural standards and Service Now best practices• Demonstrated ability planning and executing platform upgrades and application releases through Production and Preproduction environments• Experience with Agile development methodologies and the ITIL framework• BS/BA degree in Computer Science, MIS, or related IT discipline• Additional four years of related professional experience can be substituted for a BS/BA degree

Preferred Certifications: • Service Now Certified Applications Developer (CAD)• Service Now CIS IT Service Management or other similar Service Now certification