Bilingual Customer Service Representative

Responsibilities: Greet and assist customers in a professional and friendly manner Provide product recommendations and answer customer inquiries Process sales transactions, returns, and exchanges Handle customer concerns and resolve issues promptly Maintain store appearance, merchandising displays, and inventory organization Assist with receiving and stocking merchandise Support overall store operations and daily opening/closing tasks Collaborate with team members to achieve sales and customer service goals REQUIRED SKILLS AND EXPERIENCE 1+ year of customer service, retail, or sales experience Fluent in both English and Spanish Strong communication and interpersonal skills Comfortable working in a fast-paced retail environment Basic computer and point-of-sale (POS) system experience Must be available to work Saturdays NICE TO HAVE SKILLS AND EXPERIENCE Experience in sporting goods, fitness, boxing, or athletic environments Passion for sports, boxing, combat sports, fitness, or outdoor activities