RECEPTIONIST

Receptionist Job Description: Greet and welcome all customers and visitors in a professional and friendly manner Answer, screen, and direct incoming phone calls to the appropriate department or staff member Provide accurate information to customers, vendors, and callers Maintain a clean, organized, and presentable front desk and reception area Schedule appointments, meetings, and maintain calendars as needed Assist customers by directing them to the correct department and notifying staff of arrivals Take detailed messages and ensure timely communication to appropriate personnel Perform general administrative and clerical duties such as scanning, filing, data entry, and document preparation Assist with basic customer service issues or escalate concerns when necessary Maintain professionalism, confidentiality, and a positive attitude in all interactions Greet showroom customers and guide them to sales or service staff Assist with scheduling service appointments and follow-up calls Record customer information and update internal systems Support sales and service departments with administrative tasks