Sales/Customer Service Specialist
taxaHouston, TX
Sales/Customer Service Specialist
taxaHouston, TX
today
Occupations
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales Representatives, Wholesale and Manufacturing, Technical and Scientific ProductsIndustries
Recreational Vehicle DealersTelemarketing Bureaus and Other Contact CentersManufactured (Mobile) Home DealersAbout the role
Job Description:
Taxa Outdoors is seeking a Sales/Customer Service Specialist to join our team. This person will be the first point of interaction with our company for customers who need assistance with service issues.
Job Description:
• Respond to phone calls, emails, letters, and other forms of communication from dealers and retail customers with regard to warranty / technical issues• Support sales and production teams to provide the best customer service experience • Resolve customer concerns and act as a liaison between the selling dealer and manufacturer warranty• Coordinate with technical group with timeframe regarding repairs and issues being experienced by dealers and customers• Coordinate with parts department to help expedite items to dealers and customers with elevated warranty status• Constant contact with vendors
Job Requirements:
• High School Diploma or GED • Basic computer skills • Good phone etiquette • Ability to problem solve • 2 years Customer Service and/or RV repair and troubleshooting experience
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JOB OVERVIEW
Experience level
Junior
Location
Houston, TX
Occupation
Customer Service Representatives
Industry
Recreational Vehicle Dealers
Posted
today
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