About the role

Guest Engagement Specialist - $20 Express is hiring forMULTIPLESeasonal Guest Engagement Specialistpositions for a company in Knoxville, TN.Guest Engagement Specialistresponsibilities: Provide exceptional service via phone, email, chat, and text. Assis guests with placing orders to answering billing questions. Navigate multiple systems and applications Heavy documentation of customer interactions Contribute to a positive, collaborative team environment during the busy season Guest Engagement Specialist
Qualifications: High school diploma or equivalent Outstanding written and verbal communication Highly proficient on a computer and computer programs such as Google Workspace Comfortable lifting up to 15 lbs Comfortable to sit for extended periods of time Availability to work evenings and weekends Previous experience in customer service required Guest Engagement Specialist
Shift: Seasonal from (OCT - JAN) Training is M-F, 9AM - 5:30. After training, schedule subject to change. Must have availability for evenings and weekends throughout peak season. Applying for the Guest Engagement Specialistis easy, pick any of the following options: Call 865-273-2158, ask for Magy Walk-In 8am-3:30pm MON-FRI, 631 William Blount Drive, Maryville, TNSubmit an applicationat Expresspros.com/AlcoaTN Quick apply here Email: Magy. Gonzales@Expresspros.com 2362TN

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JOB OVERVIEW

Experience level

Junior

Location

Knoxville, TN

Occupation

Concierges

Industry

Temporary Help Services

Posted

today

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