Restaurant Shift Supervisor

Join Zaxby’s as a Shift Leader and help guide a friendly, fast-paced team focused on great food and Southern hospitality. You’ll lead shifts, coordinate staff, and ensure excellent guest service in a clean, safe restaurant. Responsibilities include training team members, monitoring food quality and order accuracy, handling cash and POS transactions, and maintaining health and safety standards. You’ll support managers with opening/closing procedures and problem-solving during busy periods while building leadership skills and preparing for advancement into restaurant management. Lead and supervise team members during assigned shifts Deliver friendly, accurate, and timely guest service in dining room and drive-thru Train and coach team members on procedures, service, and food safety Monitor food quality, portioning, and order accuracy Perform cash handling, till counts, and POS overrides Execute opening and closing procedures as directed by management Maintain restaurant cleanliness and compliance with health and safety standards Assist with basic inventory checks and restocking Resolve guest concerns promptly and professionally Support managers in meeting shift labor and service goals Shift scheduling Cash handling POS systems Food safety and sanitation Team supervision Customer service Drive-thru operations Inventory monitoring Conflict resolution Opening and closing procedures Medical Insurance Dental Insurance Vision Insurance 401k Food Handler Certification (where required) ServSafe Certification (preferred) Basic CPR/First Aid (a plus)