RECORDS TECHNICIAN OPS
state of floridaClearwater, FL
RECORDS TECHNICIAN OPS
state of floridaClearwater, FL
2 days ago
Occupations
Information and Record Clerks, All OtherChild, Family, and School Social WorkersSocial and Human Service AssistantsIndustries
Other General Government SupportChild and Youth ServicesOther Justice, Public Order, and Safety ActivitiesAbout the role
Requisition No: 884438 Agency: Children and Families Working Title: RECORDS TECHNICIAN OPS - 60932566 Pay Plan: Temp Position Number: 60932566
Salary: agency to update
Posting Closing Date: 10/09/2026 Total Compensation Estimator Tool Records Technician Department of Children and Families Pinellas CountyOpen Competitive This posting will be used to fill position vacancies in OPS.Current employees will be compensated in accordance with the DCF salary policy. Rotating holidays
What you will do:
In this position you will be responsible for receiving, reviewing and assigning all abuse reportsreceived from the Florida Abuse Hotline. Additionally, you will follow up with the appropriatesupervisory personnel to ensure they are aware of pending investigations and staffassignments.
How you will make an impact:
- Print and review all abuse reports received from the Hotline and OTI requestscalled in from other counties. This requires coordination with the Florida Abuse Hotline Information system (FAHIS), Child Information System (CIS) and Florida Safe Families Network (FSFN).
- Review appropriate databases for the previous or open investigations and childfamily involvement with other family safety programs.
Provide clerical support for a multi-function Family Safety Unit.
Prepare intake case records for Child Protective Investigator for cases receivedover the Child Abuse Hotline. *Case is then assigned in Florida Safe Families
Network (FSFN) and CPI is notified. This same procedure is followed for any Out-of-town Inquiry Request that is received.
Assign cases to CPI or CPI Supervisor.
Package investigation information and conduct diligent searches.
Archive case files and maintain rotation and case logs.
Qualifications:
High School Diploma or equivalent.
Microsoft Office Suite experience.
Two years of clerical experience preferred.* Work rotating holidays*Must have reliable transportation
Additional Information/Requirements:
- Some Agency positions may require successful completion of pre-interview assessmentor work sample prior to interview.
- Ability to speak/read/write Spanish/Creole/French or other foreign language may beconsidered in the selection process as determined by Agency need at time of interview.
Knowledge, Skills, and Abilities:
Knowledge of the principles and techniques of effective communication.
Knowledge of the methods for organizing and presenting data.
Ability to conduct meetings and to make presentations.
Ability to collect, record and analyze data relating to records or operationalprocedures.
Ability to utilize problem-solving techniques.
Ability to prepare reports.
Ability to make decisions in a timely manner.
Ability to understand and apply applicable rules, regulations, policies andprocedures.
Ability to plan, organize and coordinate work assignments.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others.
Candidate Profile:
(application) must be completed in its entirety. Include supervisor names and phone numbers for all periods of employment. Account for and explain any gaps in employment so that the hiring process is notdelayed. Experience, education, training, knowledge, skills and/or abilities as well asresponses to pre-qualifying questions must be verifiable to meet the minimumqualifications. It is unacceptable to use the statement "See Resume" in place of entering workhistory. If you experience problems applying on line, please call the People First Service Center at (877) 562-7287.Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensationpackage for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit www.mybenefits.myflorida.com.Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Ourjobs are among the most challenging, complex, and difficult in State government. They are alsoamong the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development. About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership withlocal communities to protect the vulnerable, promote strong and economically self-sufficientfamilies, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex andvaried needs to achieve the best outcomes for themselves and their families. In collaborationwith community stakeholders, we will deliver world class and continuously improving servicefocused on providing the people we serve with the level and quality that we would demand andexpect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics thatrequires the courage to take responsibility for providing the highest quality of service to thevulnerable. We are a solutions-focused learning organization built on a foundation oftransparency in action and accountability of results. Both within the organization and among ourstakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured throughopen communication. High performing and committed, we are unified in our goal of excellencein achieving quality outcomes for those we serve. To learn more please visit https://www.myflfamilies.com/.:.
- If you are a retiree of the Florida Retirement System (FRS), please check with theFRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, andyou will be required to repay all benefits received depending upon the date of yourretirement.
- The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.
- We hire only U.S. citizens and lawfully authorized alien workers. Participation in the State of Florida Direct Deposit Program is required as a condition ofemployment per F.S. 110.113, and enrollment must be completed within the first 30 calendardays of your appointment.
SELECTIVE SERVICE:
Male candidates born on or after October 1, 1962, will not be eligiblefor hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemptionfrom the SSS. Verification of Selective Service registration will be conducted prior tohire. For more information, please visit the SSS website: http://www.sss.gov.BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department ofChildren and Families that any applicant being considered for employment must successfullycomplete a State and National criminal history check as a condition of employment beforebeginning employment, and also be screened in accordance with the requirements of Chapter435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment untilthe background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department ofLaw Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include localcriminal history checks through local law enforcement agencies. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
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JOB OVERVIEW
Experience level
Junior
Location
Clearwater, FL
Occupation
Information and Record Clerks, All Other
Industry
Other General Government Support
Posted
2 days ago
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