Information Technology Support Specialist
pietro fiorentini usaWeirton–Steubenville metropolitan area, OH
Information Technology Support Specialist
pietro fiorentini usaWeirton–Steubenville metropolitan area, OH
2 days ago
Occupations
Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems AdministratorsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related ServicesAbout the role
Company Description:
Pietro Fiorentini USA, Inc. manufactures and sells components, systems, and services for the treatment and regulation of natural gas. Its West Virginia operation specializes in pressure regulators and governors used in critical gas distribution and control applications. The organization values technical excellence, customer focus, and continuous improvement.
Role Description:
This role is responsible for providing day-to-day technical support to end users, including diagnosing and resolving hardware and software issues on desktop computers, laptops, and peripherals. Daily tasks include installing and configuring operating systems and applications, supporting network connectivity, and assisting with user account setup and access management. The role also involves collaborating with the broader IT team located in the italian HQ to maintain a secure and stable technology environment that supports manufacturing and office operations.
Required Skills:
Operating Systems Support & Administration: Windows Network Fundamentals & Connectivity Troubleshooting: TCP/IP, DNS, DHCP, VPN.Microsoft 365 & User Account Management: Outlook, Active Directory, permissions. Endpoint Setup & Device Management: PCs, laptops, printers, mobile devices. IT Service Management & Ticket Handling: incident resolution, escalation, documentation. Basic Cybersecurity & Access Control: MFA, password policies, endpoint protection.3+ years of experience in the role
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JOB OVERVIEW
Experience level
Mid
Location
Weirton–Steubenville metropolitan area, OH
Occupation
Computer User Support Specialists
Industry
Computer Systems Design Services
Posted
2 days ago
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