Senior Service Strategy Leader - Consumer AI & Omnichannel
deloitte franceCosta Mesa, CA
yesterday
Industries
Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesMarketing Consulting ServicesAbout the role
Deloitte is seeking a Service Strategy Senior Manager for Consumer clients to lead high-impact engagements spanning digital self-service, contact center, and field service. You will combine service strategy, AI-enabled transformation, and consumer industry expertise to deliver measurable business impact.
You will guide executive stakeholders, manage cross-functional teams across time zones, and drive business development through proposals and thought leadership. Travel up to 50% may be required.
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JOB OVERVIEW
Experience level
Manager
Location
Costa Mesa, CA
Occupation
Personal Service Managers, All Other
Industry
Administrative Management and General Management Consulting Services
Posted
yesterday
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