About the role

Guest Service Associate Harvest Café – Kitchen Kettle Village Intercourse, Pa | Part-time | $12-$15 per hour + tips (Rate based on experience and availability) Kitchen Kettle Village is seeking guest-focused team members for the Harvest Café. This role centers on spreading happiness by ensuring exceptional guest experiences, maintaining a clean and organized environment, and accurately handling transactions. You'll work in a fast-paced café setting, providing outstanding service through greeting guests, managing dining areas, handling food service operations, and building relationships with both guests and tour groups. Vision: Spreading Happiness Mission: Creating Exceptional Experiences and Lasting Memories Values: Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart, & We Before MePerks & Benefits Family-owned and operated since 1954 Non-traditional retail and food service hours - Closed evenings and Sundays Scheduling flexibility for work/life balance 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops Employee fun days Learning and development opportunities
What You'll Do:
  • Accurately handle all money transactions, close registers, and reconcile cash at end of business day
  • Assist with opening and/or closing the Café as needed
  • Maintain cleanliness of dining room by clearing tables, disposing of trash, wiping tables, and sweeping floors
  • Assure guest satisfaction by greeting guests, visiting tables, responding to service issues with LEAP, gathering feedback, and providing Village information
  • Ensure front-of-house is clean and presentable through housekeeping duties, restroom checks, and stocking supplies
  • Complete operational logs (HACCP, Cleaning, Opening/Closing, First Aid, etc.) as requested
  • Demonstrate complete menu knowledge and share with guests
  • Build relationships with regular tour guides and bus drivers, learning their names and preferences
  • Exercise proper food handling procedures and maintain cleanliness of food serving lines and guest areas
  • What You Bring
  • Communication excellence
  • Teamwork orientation
  • Attention to detail
  • ConfidentialityProblem solving skills
  • Stress management/composure
  • CoachabilityAbility to adapt to changing environment
  • Closed evenings and Sundays | Flexible scheduled | Daytime weekday availability preferred Up to 32 hours per week

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JOB OVERVIEW

Salary

$12-$15 per hour

Experience level

Entry

Location

Intercourse, PA

Occupation

Dining Room and Cafeteria Attendants and Bartender Helpers

Industry

Full-Service Restaurants

Posted

9 days ago

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