About the role

Tow Truck Operator This role exists to help people in stressful moments feel safe, respected, and taken care of. As a Tow Truck Operator at Bob's Main Street Auto & Towing, you are often the first point of contact when something goes wrong. Your professionalism, calm presence, and attention to safety help turn a difficult situation into a reassuring experience for the customer. Your day involves responding to calls, safely loading and transporting vehicles, and interacting with customers who may be frustrated or overwhelmed. You'll follow clear procedures, prioritize safety, and communicate clearly with dispatch and customers. While the work is active and varied, you'll always know what's expected and have support from a team that values professionalism and respect.
Our Values: Growth – Personally and professionally Accountability – We do what we say we'll do Integrity – With customers and teammates Transparency – Clear expectations, no surprises
What We Offer: Predictable, rotating schedule Guaranteed hourly pay Employee benefits valued at approximately $5.50/hour Paid time off with yearly increases Paid holidays — even when they fall on weekends 401(k) with 4% company match Paid, on-the-job training Monthly performance bonus Paid uniforms Company-sponsored events & team gatherings What We're Looking For in a Tow Truck Operator Maintain a valid driver's license with a good driving record (Must be 21 years old for insurance purposes)Safely operate company vehicles and equipment while following all safety procedures Communicate clearly with Dispatch and the Towing Manager daily Use company-provided phones and software to receive and manage calls Provide professional, courteous customer service—especially in stressful situations Maintain a clean, professional, and safe work environment Adapt to change with a positive attitude and strong work ethic Commit to learning, improvement, and growth within the company Who Thrives Here You enjoy helping people when they need it most You value teamwork and accountability You want stable pay and predictable scheduling You're looking for long-term growth—not just a job If you want to work somewhere that keeps its promises, respects your time, and supports your growth, we'd love to meet you.

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JOB OVERVIEW

Experience level

Junior

Location

West Bend, WI

Occupation

Motor Vehicle Operators, All Other

Industry

Other Support Activities for Road Transportation

Posted

16 days ago

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