On-site Specialist
documationSan Antonio, TX
On-site Specialist
documationSan Antonio, TX
9 days ago
Occupations
Mail Clerks and Mail Machine Operators, Except Postal ServiceDocument Management SpecialistsOffice Machine Operators, Except ComputerIndustries
Other Business Service Centers (including Copy Shops)Facilities Support ServicesAll Other Business Support ServicesAbout the role
On-site SpecialistDOCUmation is a managed service provider (MSP) that offers technology solutions to businesses across Texas; these services include, but are not limited to, managed print, managed IT, and facilities management (FM).The Onsite Specialist is responsible for delivering comprehensive onsite services at a customer location. This role supports daily operations across print production, mailroom and scan center services, courier operations, meeting room furniture configuration, and copier/printer fleet management. The ideal candidate demonstrates strong customer skills, clear communication, and a solid understanding of print shop and mailroom workflows.
Responsibilities:
Manage daily mailroom operations, including sorting, distributing, packaging, and delivering mail and parcels.
Ensure all incoming and outgoing mail is processed accurately and within established service timelines.
Operate production copying and printing equipment, including finishing devices such as cutters, folders, and binding equipment.
Support scan center operations by preparing documents, performing scanning tasks, and conducting quality control checks.
Troubleshoot and resolve equipment or workflow issues related to printers, scanners, and production devices.
Perform courier services using a company-provided vehicle.
Carry out additional duties as assigned to support operational needs.
Experience & Required Skills:
Working knowledge of Microsoft Office or similar office productivity applications.
Strong attention to detail with the ability to multi-task in a fast-paced environment.
Excellent customer service and communication skills.
Clean driving record.
Education & Certification: Minimum: High School Diploma or GED.
Physical Requirements:
Ability to lift up to 50 pounds.
Ability to sit for extended periods of time.
Ability to stand, stoop, bend, and kneel.
Visual acuity to read printed and electronic documents.
Ability to regularly speak clearly so listeners may understand.
Ability to understand the speech of others.
Special Requirements:
Must maintain a valid driver's license and an acceptable driving record throughout employment. Must successfully meet all company driving and insurance eligibility requirements.
Benefits:
- Generous Paid Time Off (PTO) policy.
- Parental and caregiver leave.
- Tuition reimbursement.
- Quarterly bonuses for eligible positions.
- Paid holidays.401(k) plan with employer match.
- Paid Volunteer Time Off (VTO)
- Pre-paid legal coverage availableFSA and HSA options
Note:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice to meet the needs of the organization.
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JOB OVERVIEW
Experience level
Junior
Location
San Antonio, TX
Occupation
Mail Clerks and Mail Machine Operators, Except Postal Service
Industry
Other Business Service Centers (including Copy Shops)
Posted
9 days ago
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