Customer Experience Team Leader
formicaDayton, OH
Customer Experience Team Leader
formicaDayton, OH
8 days ago
Occupations
First-Line Supervisors of Personal Service WorkersCustomer Service RepresentativesFirst-Line Supervisors of Retail Sales WorkersIndustries
Telemarketing Bureaus and Other Contact CentersMachine Tool ManufacturingRolling Mill and Other Metalworking Machinery ManufacturingAbout the role
Formica, a respected leader in its field, seeks a Customer Service Supervisor in Cincinnati. You will guide a customer service team, drive excellence, and ensure policy adherence while solving complex issues for clients.
You will leverage your strong communication, leadership, and analytical skills to enhance service levels, train staff, and align with sales goals. This role operates on-site with standard business hours.
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JOB OVERVIEW
Experience level
Senior
Location
Dayton, OH
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
8 days ago
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