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End User Support Specialist / San Francisco / Primary IT Person

motion recruitmentMillbrae, CA

29 days ago

Occupations

Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems Administrators

Industries

Computer Facilities Management ServicesComputer Systems Design ServicesOther Computer Related Services

$35/hr

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About the role

San Francisco, California OnsiteContract$35/hr - $43/hrIT Support Specialist
Location: San Francisco, CA (100% Onsite - 5 Days/Week)
Employment Type: Ongoing Contract (No End Date)
Work Authorization: Candidates must be authorized to work in the U.S. without current or future sponsorship.
About the Opportunity: We're looking for a hands-on IT Support Specialist to serve as the primary onsite IT resource supporting end users in a fast-paced, collaborative environment. This role is ideal for someone who enjoys being the go-to IT person, thrives in an onsite setting, and has experience supporting both Mac and Windows environments. This is an ongoing contract opportunity with no planned end date and requires working onsite in San Francisco five days per week.
Responsibilities: Serve as the primary onsite IT support resource for end users Provide Level 1 & Level 2 desktop support for hardware, software, and networking issues Configure, deploy, maintain, and manage laptops, desktops, and peripherals Support both macOS and Windows environments Provision new employee equipment, onboarding, and offboarding Troubleshoot Microsoft 365 applications and user account issues Maintain inventory and lifecycle management of IT hardware Support conference room technology and AV equipment Collaborate with remote IT teams on deployments, upgrades, and system rollouts Escalate complex technical issues when necessary while owning issues through resolution Document support activities and maintain accurate ticket updates
Required Qualifications: 2-4+ years of IT Help Desk or Desktop Support experience Experience supporting both Mac (macOS) and Windows 10/11 environments Experience configuring, deploying, maintaining, and managing end-user devices Strong troubleshooting skills across hardware, software, printers, peripherals, and networking Experience with Microsoft 365 Familiarity with ticketing systems (Zendesk or similar) Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Excellent communication and customer service skills Comfortable working independently as the primary onsite IT resource
Preferred Qualifications:
  • Experience with Jamf, Intune, Azure AD, or other endpoint management/MDM tools Experience with device provisioning and asset management Experience supporting conference room technology and AV equipment
  • You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance 401(k) including match with pre and post-tax options
Paid Sick Time LeaveLegal and Identity Protection PlansPre-tax Commuter Benefit529 College Saver PlanMotion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

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JOB OVERVIEW

Salary

$35/hr

Experience level

Senior

Location

Millbrae, CA

Occupation

Computer User Support Specialists

Industry

Computer Facilities Management Services

Posted

29 days ago

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