Merchant Success Specialist - Mid Market (Fully Remote)
confidential partner companyDenver, CO
Merchant Success Specialist - Mid Market (Fully Remote)
confidential partner companyDenver, CO
today
Occupations
Online MerchantsSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsMarket Research Analysts and Marketing SpecialistsIndustries
Custom Computer Programming ServicesComputer Systems Design ServicesMarketing Consulting ServicesAbout the role
Support mid-market merchants with fulfillment operations. Manage 8–12 accounts alongside account managers.
Responsibilities:
Handle day-to-day operational requests and resolve issues. Monitor merchant health and flag retention risks. Collaborate cross-functionally to improve workflows.
Requirements:
4–7 years in customer success or operations. Strong problem-solving, communication, and Excel skills. Medical, life, and accidental insurance. 15 days earned leave, generous parental leave, wellness support. Confidential Partner Company The company provides e-commerce fulfillment services and technology to mid-market merchants. It fosters a fast-paced, performance-oriented culture that values ownership, continuous learning, transparency, and teamwork.
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JOB OVERVIEW
Experience level
Senior
Location
Denver, CO
Occupation
Online Merchants
Industry
Custom Computer Programming Services
Posted
today
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