Escrow Operations Manager – Mortgage Servicing

Truist Financial Corporation in Richmond, VA, seeks an experienced Escrow Manager to lead a team responsible for mortgage servicing escrow functions, tax and insurance processing, and regulatory compliance. You will oversee vendor relationships, ensure SLA compliance, monitor performance, and drive risk mitigation and process improvements across multiple sites. Strong leadership, MSP familiarity, and knowledge of investor guidelines are required; a bachelor’s degree is necessary.