Remote VP, Customer Success - Enterprise Growth
sourcemultiplierMillbrae, CA
Remote VP, Customer Success - Enterprise Growth
sourcemultiplierMillbrae, CA
yesterday
Occupations
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales ManagersCustomer Service RepresentativesAbout the role
Clearstory is seeking a VP of Customer Success to own and scale post-sale efforts, leading 12 CSMs, a CS manager, and two support agents. You’ll own GRR/NRR across enterprise, mid-market, and SMB, driving renewal planning, expansion, and a data-driven forecasting cadence. You will build an enterprise CS motion, multi-stakeholder account plans, and governance for sustained growth, while evolving tooling and AI-assisted workflows to outperform growth in revenue under management.
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JOB OVERVIEW
Experience level
Manager
Location
Millbrae, CA
Occupation
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Industry
Custom Computer Programming Services
Posted
yesterday
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