Guest Experience Concierge Front Desk & Rooms Control

Highgate Hotels is seeking a Guest Experience Ambassador to deliver exceptional guest service and support Front Office operations. You will manage check-ins/outs, assist with room inventory, and coordinate with housekeeping and engineering to ensure a smooth guest journey. Ideal candidates bring a year of hospitality experience, strong communication, and a passion for guest satisfaction. This on-site role requires flexibility for evenings, weekends, and holidays, with proficiency in Opera PMS