Restaurant Operations Manager

Company Description: Initial hiring pay range (based on location, experience, etc.): starting at 22.25 + monthly bonus At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!Benefits offered for all Full-time Restaurant Managers:Medical Cover Competitive Pension Access to financial advisors for budget and retirement planning Crewmember Assistance Program Perks & Rewards for Restaurant Managers: Bi-Weekly Pay available Competitive pay + monthly bonus28 paid Holidays a yearEarly closure for company events Casual Work Attire Employee Discount Programs*Job DescriptionYour Role at Raising Cane's:The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane's standards and culture in all areas of Restaurant operations.Your Impact and Responsibilities:Purpose of the position: Executes Restaurant operations functions Acts as manager on duty and opens and closes the Restaurant Manages cash handling and ensures accountability General to the role: Enforces Raising Cane's policies and standards Executes shift management meeting Raising Cane's operations and safety standards Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed Deploys Crewmembers during a shift Provides exemplary customer service Utilises reward and recognition program for the Crewmembers in the Restaurant Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)Ensures cleanliness of the Restaurant and ensures the facility is in good working order Completes other duties as assignedEssential Functions:The following requirements describe what is needed to successfully perform the role. Take orders accurately, process payments efficiently, and communicate clearly Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour Maintain a clean, safe Restaurant while following all food safety and company procedures Lead by example and uphold the standards of Raising Cane's at all times. Demonstrates a 'can do' approach and coaches others to perform to their best ability.QualificationsRequired Qualifications:Must be 18 years of age or olderGCSEs or equivalent required 3+ years of Restaurant or retail management experience Must complete all required Raising Cane's company training programs Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training Detail-oriented, organised and able to manage multiple priorities that may be constantly changing Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills Able to recognise and analyse problems, set goals, create and convert plans into action to solve problems Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quicklyAdditional InformationAll your information will be kept confidential according to EEO guidelines. Terms of Use (http://www.raisingcanes.com/terms-of-use/)Privacy Policy Candidate Privacy Notice (https://www.raisingcanes.com/candidate-privacy-notice/)_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._