AI-Driven Operations Leader Process Excellence

Reliance Financial is seeking a Head of Operations to lead the services business' day-to-day function. You'll build processes, write procedures, and manage the team who executes them, hands-on rather than distant oversight. You will own onboarding, document workflows, and drive KPI-based performance across the operations department. The role emphasizes AI-assisted tooling to reduce manual work and scale operations in Manhattan or nearby New Jersey offices.