SaaS Support Specialist: Zendesk & Training
trinnexBaton Rouge, LA
SaaS Support Specialist: Zendesk & Training
trinnexBaton Rouge, LA
today
Occupations
Computer User Support SpecialistsComputer Systems AnalystsTraining and Development SpecialistsAbout the role
Trinnex, a water‑tech SaaS company in Baton Rouge, LA, is seeking a technically savvy, customer‑facing SaaS Technical Support Analyst to help customers maximize the value of our platform.
You will troubleshoot issues, contribute to knowledge base content, and collaborate with Product, Engineering, Sales, and Customer Success to improve the user experience and drive adoption. This role also combines proactive education and process improvements to scale support operations.
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JOB OVERVIEW
Experience level
Mid
Location
Baton Rouge, LA
Occupation
Computer User Support Specialists
Industry
Custom Computer Programming Services
Posted
today
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