Customer Service Professional
astin aviationCollege Station, TX
Customer Service Professional
astin aviationCollege Station, TX
6 days ago
Occupations
Customer Service RepresentativesReservation and Transportation Ticket Agents and Travel ClerksReceptionists and Information ClerksIndustries
Other Support Activities for Air TransportationScheduled Passenger Air TransportationOther Airport OperationsAbout the role
Customer Service Representative (CSR) Are you high energy? Do you have exceptional people skills? Have you gone above and beyond to provide outstanding customer service? Customer service is our highest priority. The Customer Service Representative (CSR) is the key contact and internal representative of our company to our customers. This position is the lead in providing five star service to our clientele of corporate travelers, pilots, private plane owners, business partners, and the aviation community. This individual must meet and aim to exceed customer needs and expectations to achieve world-class levels of customer service.
Key Duties and Responsibilities:
- Facilitate the arrival, parking, fueling, loading, and departure of aircraft
- Assist customers with requested services such as hangar space, hotel accommodations, car rental, catering, etc.
- Process fuel transactions and customer purchases
- Contact customers to respond to inquiries
Requirements:
- Excellent customer service, organization, and communication skills
- Flexibility with your schedule is a must
- Basic computer and keyboarding skills
- Telephone etiquette
- Ideal candidate to possess the following work style:
- Desire to be part of a team
- Professional in appearance and mannerisms
- Able to develop a friendly rapport
- A sincere desire to assist customers
- Pleasant with others on the job and displaying a friendly attitude
- Reliable, responsible, and dependable
- Ability to handle conflict
- High level of attention to detail
- A willingness to take on responsibilities and challenges
- Proactive to others' needs
- Astin Aviation Benefits
Astin Aviation offers a comprehensive benefits package including medical, vision, dental, and 401k plan for full time employees.
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JOB OVERVIEW
Experience level
Junior
Location
College Station, TX
Occupation
Customer Service Representatives
Industry
Other Support Activities for Air Transportation
Posted
6 days ago
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