Director, Program Management & Continuous Improvement

Director Of Program Management & Continuous ImprovementThe Director of Program Management & Continuous Improvement owns TaylorMade's Global Programs function and drives operational improvement worldwide. This leader establishes and maintains a single, consistent methodology for global initiatives sponsored across the organization, and directly leads a team of Program Managers and Continuous Improvement Analysts who align stakeholders, set project expectations, and execute plans. The Director partners regularly with regional leadership to reprioritize against shifting business needs, and ensures new cross-functional processes launch on time and on budget across all channels and regions.Essential Functions and Key Responsibilities:Direct global Project & Program Management team's prioritization and maintenance of the project portfolio.Own cost, schedule, and performance for company programs and major program subsystems.Manage the budget for process improvement initiatives, ensuring effective resource allocation.Monitor and continuously improve TaylorMade's global Strategy Deployment process and structure.Manage the global Knowledge Transfer Center for Strategy Deployment & Initiative Management.Execute the global PM strategy — break down regional silos, build and scale best practices, and develop supporting procedures, systems, and tools.Own Executive Program Management SteerCo, formalizing executive sponsorship and prioritization.Build and maintain a rolling roadmap of projects required to deliver regional strategic initiatives.Lead, mentor, and manage a team across multiple locations, direct and indirect.Align with stakeholders on project scope, expected benefits, cost, resourcing, and timelines.Report project status to stakeholders and sponsors, proactively identifying and closing gaps.Define global standard work and templates for the formal project management process.Establish and track KPIs to measure program success and impact.Own reporting infrastructure and analytics standards supporting program KPIs and broader functions.Partner across departments to understand processes, surface challenges, and implement solutions.Lead change management planning & execution for major systems and process transitions (ERP/WMS/OMS)Coordinate governance across implementation vendors & partners on major cross-functional programs.Lead annual skill-building programs (Green Belt, coaching, facilitation, etc.).Foster a culture of lean thinking and data-driven continuous improvement.Performs other related duties and assignments as required.Knowledge and Skills Requirements:Experience with warehouse or distribution requiredExcellent interpersonal and written/verbal communication skillsSkilled at scoping projects — benefits, resources, capital/operational expense, timeframesAble to lead solution implementation in areas outside direct scope of responsibilityAble to guide non-technical stakeholders to technical solutionsStrong financial and business acumen; highly organized and detail-orientedAdvanced resource management, analytical, and decision-making skillsStrong problem-solving skills across any area of the businessProficient in Microsoft Office (Excel, PowerPoint, Project, Visio)Able to inspire teams and deliver constructive feedback that drives positive outcomesExperience implementing or supporting major ERP/WMS systems (Infor experience a plus)Experience with Business Objects or Domo preferredEducation, Work Experience, and Professional Certifications:Bachelor's degree in Business, Engineering, or related field12+ years of PM experience leading complex, large-scale projects and programs5+ years in a leadership capacityExtensive experience facilitating cross-functional teamsExperience with project management applications required; ClickUp preferredPMP, Six Sigma Black Belt, and Lean certifications preferredWork Environment / Physical Requirements:Requires frequent travel (~25%), primarily within the US with occasional international travelNormal office and production floor conditionsExposure to fumes, solvent, dirt, dust, and noiseMay be exposed to changing temperature conditionsPhysically able to lift 30 lbs., bend, stoop, reach, and perform routine tasks as required.Ability to stand for prolonged periods of timeTaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.