Remote Director, Customer Success & Enterprise Growth

SiteOwl, part of ASSA ABLOY, seeks a Director of Customer Success in a remote-capable role based in the United States. You will lead a team of Customer Success Managers and Support Specialists, own enterprise relationships, and drive NRR/GRR, CS processes, and strategic initiatives with cross-functional partners. You will sit on the leadership team, shaping post-sale strategy, and ensuring fast, high-quality guidance to large customers while scaling the CS function.