Global Application Delivery Lead – Production & Support

publicis sapientBrooklyn, NY

yesterday

Occupations

Supply Chain Managers General and Operations Managers Project Management Specialists

Industries

Custom Computer Programming Services Software Publishers Computer Systems Design Services

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About the role

Publicis Sapient in Boston seeks a Service Delivery Manager to lead a global application-support service across teams in Boston, Mexico, and India. This player-coach role blends service delivery, operations leadership, and stakeholder communication. You will drive continuous improvement, monitor SLAs and KPIs, guide staffing and knowledge continuity, and push AI-enabled support. Experience in trading, investments, and financial asset management is highly valued, with strong executive

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JOB OVERVIEW

Experience level

Manager

Location

Brooklyn, NY

Occupation

Supply Chain Managers

Industry

Custom Computer Programming Services

Posted

yesterday

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