About the role

Job Description
Benefits:
  • Training & development
  • Wellness resources
  • Opportunity for advancement
Position Summary: This is a high-energy customer service position responsible for handling member check-ins, helping with studio upkeep, and providing top-tier customer service. The ideal candidate is comfortable making 40-50 outbound calls per day, handling inbound inquiries, providing top-tier customer-services, and following up with both new and old leads. This is a position that requires evening availability IN PERSON.This role is ideal for someone with experience in fitness sales, customer service, and member retention.
Compensation: Hourly
Hours: 4:00pm - 8:30pm Monday to Thursday and rotating Saturdays
Key Responsibilities:
  • Make outbound calls daily to new and existing leads
  • Respond quickly to inbound inquiries with a strong focus on speed-to-lead
  • Handle member check-ins, payments, and questions
  • Maintain accurate CRM notes and client communication
  • Build relationships with members and prospects to maximize retention and referrals
Qualifications:
  • Fitness sales experience preferred (gym memberships, personal training, wellness, or related industry)
  • Comfortable making outbound calls daily
  • Excellent communication and relationship-building skills
  • High-energy, self-motivated, and competitive personality
  • Passion for fitness and helping people achieve their goals
Preferred Qualifications: Experience with lead coverage, KPI tracking, and customer service If you're a driven professional who loves fitness, community, and making a real impact, we'd love to meet you.

Matching similar jobs

JOB OVERVIEW

Experience level

Entry

Location

Brandon, FL

Occupation

Exercise Trainers and Group Fitness Instructors

Industry

Fitness and Recreational Sports Centers

Posted

2 days ago

Tired of running searches?

Rank the roles you'd take once, and matches like these arrive on their own.

CREATE PROFILE