Service Designer III
kforceSan Diego, CA
Service Designer III
kforceSan Diego, CA
12 days ago
Industries
Computer Systems Design ServicesAdministrative Management and General Management Consulting ServicesOther Management Consulting ServicesAbout the role
Description:
A client with Kforce is seeking a Service Designer III to join their team in San Diego, CA.
Duties:
- Owns the scoping, planning (including partner identification, deliverables, and timeline), and delivery of service design projects in strong collaboration with our internal stakeholders across product, design, research, and operations* Knows when to use service design tools and methodologies and actively teaches them to others* Crafts visions of customer experience strategy through complex multi-dimensional, multi-stakeholder prototypes; Autonomous multi-tasker with a track record managing multiple priorities, stakeholders and objectives at once* Can clearly discern the needs of discrete stakeholders in complex networked service experience offerings* Clearly articulates an end-to-end service and experience to teams across the organization to achieve broad understanding, buy-in and alignment* Presents a vision of services that drives energy and passion; Has a consistent track record to ambitious, full-journey service design work, self-directed* Aligns with product/service/ partners to ensure clarity of roadmap, capabilities, dependencies* Effectively negotiates priorities to keep service vision cohesive and delivery of value; Drives conversations with prototypes, frameworks and provocations* Passionately advocates for experience delivery excellence, E2ERequirements* Bachelor's degree in Business, Technical, or Science disciplines required; MBA or advanced degree preferred (or equivalent work experience)* Proven commitment to placing the customer experience at the core of decision-making, proactively identifying opportunities for growth and change* Proficient in end-to-end quantitative thinking and problem-solving* Adept at translating complex data into actionable insights and clear narratives that inspire stakeholders to take strategic action* Strong track record of building collaborative cross-functional partnerships and driving alignment* Outstanding verbal, written, and presentation skills with the ability to simplify complex ideas, tell stories with data, and motivate partners to pursue initiatives* Proactive in anticipating dependencies, risks, and resource gaps, working swiftly to resolve them* Proven ability to manage multiple projects and initiatives in a fast-paced environment, delivering measurable business impactJob TypeContractCompensation59 - $69
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JOB OVERVIEW
Experience level
Lead
Location
San Diego, CA
Occupation
Designers, All Other
Industry
Computer Systems Design Services
Posted
12 days ago
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