Customer Experience Representative

Job TypeFull-timeDescriptionVelocity Network, Inc. is currently seeking a Customer Experience Representative for our Fiber to the Home team. The incumbent will advise customers on the benefits of fiber optics through inbound and outbound sales calls. In addition, responsibilities will include providing exceptional customer service in the areas of bill inquiries, service issues, payments, and handling equipment returns. VNET offers an outstanding work environment and a competitive compensation and benefits package including: Health InsuranceDental InsuranceVision InsuranceFlexible Spending Accounts/Section 125 Plan 401(k) Savings Plan with a company matchLife InsuranceShort Term Disability InsurancePaid Time OffSick TimePaid HolidaysEmployee Assistance ProgramFree ParkingOn-Site Fitness FacilityIf you're looking for a challenging career that will allow you to showcase your talents, skills, and expertise, a position at VNET could be a great fit!