Remote Advanced Technical Support Team Lead
hotwire communicationsFort Lauderdale, FL
Remote Advanced Technical Support Team Lead
hotwire communicationsFort Lauderdale, FL
2 days ago
Occupations
Telecommunications Engineering SpecialistsTelecommunications Equipment Installers and Repairers, Except Line InstallersFirst-Line Supervisors of Office and Administrative Support WorkersIndustries
Wired Telecommunications CarriersTelemarketing Bureaus and Other Contact CentersAll Other TelecommunicationsAbout the role
Hotwire Communications is seeking a strategic leader to manage a remote team of Advanced Technical Support Engineers, guiding performance, coaching, and accountability for 7-day, 16-hour operations. You will coordinate with Network Operations, Engineering, and Service Delivery to resolve complex issues, develop training, and improve support workflows while maintaining a strong customer experience.
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JOB OVERVIEW
Experience level
Senior
Location
Fort Lauderdale, FL
Occupation
Telecommunications Engineering Specialists
Industry
Wired Telecommunications Carriers
Posted
2 days ago
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