About the role

Patient Services Representative - Full-Time Position - Wakefield and Garner Locations We're seeking a detail-oriented and highly personable Patient Services Representative to join our team at our Garner Urgent Care. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.
Key Responsibilities:
  • Greet patients and visitors with warmth and professionalism
  • Accurately collect and input patient information into the electronic health record system
  • Verify insurance coverage and obtain necessary authorizations
  • Handle incoming calls and front desk correspondence
  • Collaborate with clinical and administrative staff to provide outstanding service
What You Bring:
  • Exceptional attention to detail and accuracy
  • Commitment to delivering top-tier customer service
  • Ability to thrive in a fast-paced environment while juggling multiple tasks
  • Ability to build and maintain positive, effective working relationships with co-workers, providers, and patients
  • At least 1 year of experience in a medical office setting is required
Schedule: This position works three 13-hour shifts per week. The schedule rotates weekly and some weekend work is required as part of the rotating schedule.
Benefits:
  • Full medical, dental, and vision coverage with FSA and HSA options
  • Retirement plan with employer contributions
  • Company-paid life insurance
  • Paid Time Off program
Compensation: $17.50–$23.50 per hour, based on experience

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JOB OVERVIEW

Salary

$17.50–$23.50 per hour

Experience level

Junior

Location

Raleigh, NC

Occupation

Patient Representatives

Industry

All Other Miscellaneous Ambulatory Health Care Services

Posted

17 days ago

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