Director, Issue Validation Quality Control (QC)

Responsibilities: Lead development and continuous improvement of the Issue Validation QC program with a risk-based approach. Design and perform independent QC reviews of validation work, evidence, conclusions, and closure recommendations. Evaluate whether validation procedures address underlying risks, root causes, remediation sustainability, and control effectiveness. Challenge weak evidence and unsupported conclusions; ensure timely resolution and escalation of QC observations. Establish QC methodology, criteria, sampling, and documentation standards aligned with IAG and regulatory expectations. Analyze QC results to identify recurring deficiencies and opportunities for improvement. Collaborate with Issue Management and Audit teams to provide targeted guidance and training based on QC results. Provide actionable reporting on QC coverage, trends, remediation progress, and executive visibility. Support assessments and regulatory examinations with evidence preparation and presentation of QC results. Monitor industry practices and regulatory guidance to enhance the QC framework. Lead and develop QC colleagues, fostering accountability and independent, risk-based judgment.

Key requirements: 7+ years in internal audit, issue management/validation, risk management, or related fields; financial services or banking experience preferred Bachelor's degree or advanced degree in Accounting, Finance, Business Administration, or related field; or equivalent experience Internal Audit, Assurance, Risk, or Accounting professional certification (CIA, CPA, CISA, CRCM, or equivalent) Experience evaluating corrective action implementation, remediation evidence, validation testing, and quality of issue closures Strong knowledge of IIA standards and regulatory guidance relevant to Internal Audit and remediation validation Excellent written and oral communication; ability to present findings to senior stakeholders; strong project management Strong analytical and problem-solving skills; ability to identify root causes and translate QC results into improvements Proven people leadership, coaching, and development of teams with independent, risk-based judgment clear written and verbal communication leadership and coaching ability to challenge constructively Issue Validation Quality Control risk assessment